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6 Top Managed Cloud Services Providers—and how to choose

6 Top Managed Cloud Services Providers—and How to Choose

Let our buyer’s guide assist you in choosing the ideal managed cloud services provider that suits your requirements.

Managed cloud services providers (MCSPs) offer businesses the expertise to manage and optimize their cloud platforms. Whether it’s handling migration, maintenance, or optimization, MCSPs take care of the technical aspects, allowing organizations to focus on core objectives. With their specialized knowledge, MCSPs ensure smooth transitions during migration, provide ongoing maintenance and support and optimize cloud environments for maximum performance and cost-effectiveness.

By partnering with an MCSP, businesses gain access to a team of cloud experts who customize solutions to meet specific needs. These providers offer flexibility, scalability, and 24/7 support, ensuring that organizations can fully leverage the benefits of cloud computing. Choosing the right MCSP involves considering factors such as experience, reputation, security measures, and flexibility. With an MCSP as a trusted partner, businesses can navigate the complexities of the cloud and drive innovation while leaving the management and optimization of their cloud platforms in capable hands.

Benefits of using a managed cloud services provider

Disaster Recover: Disaster recovery is a critical aspect of business continuity, and managed cloud services providers (MCSPs) play a key role in supporting organizations’ recovery plans. MCSPs help businesses protect their data and minimize downtime in the event of unexpected disasters. By collaborating with MCSPs, companies can swiftly retrieve and restore their data, ensuring minimal disruption and enabling a prompt return to normal operations. With expertise and round-the-clock support, MCSPs ensure efficient disaster recovery processes, safeguarding businesses from financial and reputational losses.

Cost Savings: By relying on an MCSP, businesses can avoid operational and capital expenses associated with maintaining their own cloud network infrastructures. Additionally, organizations save on staffing costs since they don’t have to hire and train specialized personnel. Instead, MCSPs provide a skilled team to manage cloud environments. This enables businesses to allocate resources efficiently and focus on core initiatives while benefiting from the expertise of cloud specialists and staying up-to-date with the latest technologies. MCSPs also offer flexibility, improved security, and compliance, allowing businesses to adapt to changing needs and industry regulations without significant investments.

Issue Resolution: Managed cloud services providers (MCSPs) offer businesses round-the-clock support and rapid issue resolution. Their dedicated specialists are available 24/7 to address any network problems, ensuring quick resolution and minimizing disruptions. By leveraging their expertise, proactive monitoring, and seamless collaboration, MCSPs enable businesses to maintain uninterrupted network performance and focus on their core objectives.

Network security: MCSPs offer businesses a solution to the complex challenge of cloud security. With their expertise and dedicated resources, MCSPs can protect networks against unauthorized access. By partnering with MCSPs, organizations can utilize their knowledge and robust security infrastructure, ensuring data confidentiality and compliance while staying ahead of emerging threats.

Automatic upgrades: Managed cloud services providers (MCSPs) offer automatic upgrades to keep businesses’ network infrastructures up-to-date. MCSPs stay on top of cloud advancements, evaluating and implementing upgrades as needed. This relieves organizations from the burden of constant updates, allowing them to focus on core objectives while enjoying an optimized network that supports their evolving needs.

Reliable Infrastructure: MCSPs bring the necessary experience and expertise to build and maintain reliable cloud network infrastructures. Organizations that partner with MCSPs can trust in the durability and stability of their cloud networks, allowing them to focus on their core objectives.

Integrating cloud services: MCSPs assist businesses in accessing cloud resources. With their expertise, they ensure a smooth integration process and optimize accessibility for users and applications. By partnering with MCSPs, organizations can focus on their operations while relying on experts to handle the complexities of connectivity and resource access.

Key considerations when choosing a managed cloud services provider

Choosing a managed cloud services provider involves several important considerations. First, it’s crucial to assess whether the provider has expertise in your primary cloud platform and can support your other cloud environments. Evaluating the provider’s alignment with your business goals is also essential. Understanding the SLA terms and conditions, including uptime guarantees and refund policies, requires careful review by your legal team. Additionally, verifying the provider’s cybersecurity protocols and inquiring about past breaches is vital. Lastly, clarifying the range of managed services offered by the provider ensures they meet your specific needs. By considering these factors, you can make an informed decision when selecting a managed cloud services provider.

Disadvantages of working with an MCSP

Partnering with a managed cloud services provider offers various benefits, but there are also some drawbacks to consider. Granting third-party access to systems and infrastructure can introduce vulnerabilities and requires organizations to verify the MCSP’s security protocols. Compliance considerations may also arise, requiring alignment with geographic locations or specific auditing standards. Additionally, while cost reduction is expected, the complexity of systems and service levels can impact expenses. To address these concerns, organizations should assess security measures, compliance adherence, and budgeting to maximize the advantages of working with an MCSP.

6 top managed cloud service providers

To assist you in your research for a managed cloud services provider, we have curated a list of notable providers based on independent research and analyst insights. Here are some key details about each provider:

Accenture: With a focus on Europe, North America, and APAC, Accenture offers comprehensive managed services for AWS, Azure, Oracle Cloud, and GCP. Their expertise lies in serving large enterprises across various industries, including government, biotech, and financial services. While they excel in cloud services, Gartner suggests they have limited experience in contractual responsibility for compliance requirements.

 Arrant Services: Operating on a global scale, Arrant Services offers managed cloud services globally. They cater to industries such as construction and financial services. Arrant Services supports multicloud environments, with a strong focus on Microsoft 365, followed by ERP services, MSP solutions, Online Chat Support, and more. Their cloud strategy includes app building, migration, and optimization, with a focus on cloud-native application development

Capgemini: Operating in Europe and North America, Capgemini provides multicloud capabilities across AWS, Azure, GCP, and Virtustream. Their enterprise-grade managed services cater to industries such as manufacturing, retail, and financial services. Capgemini’s offerings include infrastructure and application management, as well as assistance with workload identification and migration.

Deloitte: With a global presence, Deloitte serves clients primarily in North America and Europe, focusing on financial services, government, and healthcare sectors. They support multicloud use cases, including AWS, Azure, GCP, VMWare Cloud, and Oracle Cloud. Deloitte’s expertise lies in cloud transformation, helping organizations design and build customized cloud environments aligned with their business processes.

NTT Data: With a major presence in North America and APAC, followed by Europe, NTT Data offers globally managed cloud services. Their main verticals include manufacturing, healthcare, and financial services. NTT Data supports multicloud deployments, with a majority of customers using AWS, followed by Azure, GCP, and IBM Cloud. They specialize in modernizing applications, replacing legacy architectures, and providing additional services like identity management and security.

TCS (Tata Consultancy Services): TCS operates worldwide, primarily focusing on North America and Europe. Their primary industries include life sciences, retail, and financial services. TCS supports multi-cloud use cases, with a balanced approach to Azure, Oracle Cloud, AWS, GCP, and IBM Cloud. They assist clients in designing cloud migration roadmaps aligned with business goals, emphasizing the transformation of existing workflows into cloud-native implementations.